Privacy Policy
Last updated: October 21, 2025
1. Introduction
CVLEX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at cvlex.app.
2. Information We Collect
2.1 Personal Information: When you create an account, we collect:
- Email address
- Name (as provided in your CV)
- Contact information (as provided in your CV)
2.2 CV Content: We store the content you create in your CVs, including:
- Personal information
- Work experience
- Education history
- Skills and certifications
- Any other information you choose to include
2.3 Payment Information: When you subscribe to Pro, our payment gateway processes:
- Payment card information (processed securely by our payment provider)
- Billing address
- Transaction history
2.4 Usage Data: We automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Device information
3. How We Use Your Information
We use your information to:
- Provide and maintain our CV builder service
- Process your subscription payments
- Send you service-related notifications
- Respond to your inquiries and support requests
- Improve our service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Security
4.1 Data Storage: Your data is stored securely using Supabase, a trusted cloud database provider with enterprise-grade security.
4.2 Security Measures: We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Regular security audits
- Access controls and authentication
4.3 Payment Security: We do not store your payment card information. All payment processing is handled securely by our PCI-compliant payment gateway provider.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
5.1 Service Providers:
- Supabase (database hosting)
- Payment gateway provider (payment processing)
- Email service provider (transactional emails)
5.2 Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your CV data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at cvlex.app@gmail.com
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns
You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your data may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
CVLEX
Email: cvlex.app@gmail.com
Website: cvlex.app